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June 27th, 2010
One of Gartner’s predictions for Social Networking:
By 2014, social networking services will replace e-mail as the primary vehicle for interpersonal communications for 20 percent of business users.
Greater availability of social networking services both inside and outside the firewall, coupled with changing demographics and work styles will lead 20 percent of users to make a social network the hub of their business communications. During the next several years, most companies will be building out internal social networks and/or allowing business use of personal social network accounts. Social networking will prove to be more effective than e-mail for certain business activities such as status updates and expertise location.
“The rigid distinction between e-mail and social networks will erode. E-mail will take on many social attributes, such as contact brokering while social networks will develop richer e-mail capabilities,” said Matt Cain, research vice president at Gartner. “While e-mail is already almost fully penetrated in the corporate space, we expect to see steep growth rates for sales of premises- and cloud-based social networking services. “
Gartner recommends that organizations develop a long-term strategy for provisioning and consuming a rich set of collaboration and social software services, and develop policies governing the use of consumer services for business purposes. Companies should also solicit input from the business community on what collaboration tools would be most helpful.
Come and hear Ken Dulaney speak about it on July 7th at Gartner’s Tel Aviv Conference: We will hold a special session on the future of Social Media
http://www.gartner.co.il/event/Gartner_21st_Annual_Regional_Conference.aspx?ref=hp#agenda
Tags: email, Gartner, social media, social networks Posted in Uncategorized | No Comments »
May 10th, 2010
Gideon Gartner starts a great dialogue about the future of the Advisory model. Lots of analysts joined in–funny, I didnt see anyone from Gartner commenting on this. But I think it is time they get in the conversation.
“Some day the Advisory Industry may look different than today, and an example of what’s possible may be the manner in which vendor and user clients compensate their Advisory providers. It seems worthwhile for segments of our industry to study this alternative compensation model, as it has been implemented successfully in the Wall Street Research space over many decades, being both useful and arguably more performance-based than what we’re used to in the Advisory space.”
A wonderful conversation which will take a while to digest;however, as we discussed in Tel Aviv a few weeks ago Gideon, the movement towards open content and sharing is pretty unstoppable and will impact the big analyst firms sooner rather than later. However, most of my clients (B2B Tech vendors) are not interested in the reports/content–they are interested in the influence that Gartner, Forrester and a few others have over the buying process. The Magic Quadrant still has a magic power over endusers in many industries who doubt the value of a vendor if they are not in the Magic Quadrant. This is Gartner’s power over vendors, although as you told me, it was not the original intention of the MQ but rather an internal exercise among the analysts to create a discussion about the vendors. When endusers stop asking Gartner or Forrester or other influencers in the Analyst market which vendors to use–that is when they will have to start really evaluating their model.
http://gideongartner.com/2010/05/04/advisory-industry-a-future-redesign-the-“payment”-model/comment-page-1/#comment-330
Tags: analyst groups, analyst relations, analysts, AR, B2B Marketing, Best Practices, Forrester, Gartner, Gideon Gartner, Magic Quadrant, Nancy Shapira-Aronovic, RedMonk, Technology Marketing, יחסי ציבור קשרי אנליסטים Posted in Gartner | No Comments »
May 1st, 2010
I recently posted a comment on Gideon Gartner’s new blog and ended it with an invitation to let me know if he is ever in Tel Aviv to meet up. The next day I got an email from Gideon that he was in Tel Aviv and would I like to meet him for coffee. Whereas some people would get excited at meeting a rock star–for me–an AR Consultant and pioneer in Israel–Gideon Gartner is my rock star. I met him and his lovely wife Sarah in Tel Aviv and we had an extended chat that included his questions about how I stated my AR business in Israel, the origin of the Magic Quadrant as an internal not an external document and logistics of getting to the local TedEx event. I expressed my opinion that the Gartner model has huge brand value but the real threat to that model will be the new,open models like RedMonk and others and not a competitor like Forrester. Only time will tell and I wait eagerly for Gideon’s book to hear more gossip and tidbits on the creation of one of the best brands in history.
Tags: analyst groups, analyst relations, analysts, AR, Forrester, Gartner, Gideon Gartner, Magic Quadrant, Nancy Shapira-Aronovic, RedMonk, יחסי ציבור קשרי אנליסטים Posted in Best Practices Analyst relations, Forrester, Gartner, RedMonk, analyst relations, analysts, blogging, branding | 1 Comment »
April 14th, 2010
Kevin has written another insightful article to help AR professionals upgrade their current program. Forrester defines the Learn and Earn sides of working with analysts and define 4 stages of AR Relatonships: Establishing, Engaging, Influencing and Partnering.
“Many newcomers to industry analyst relations believe that analyst influence begins with the first briefing. But analyst influence depends on many more prerequisites than just turning up and saying your company is great — even when you have an hour to make the case. Experienced AR managers know that there are more precursors to influence but, in the hectic environment of day-to-day AR, even they easily forget that poorly planned or executed interactions can slow their progress toward a position of influence.
Consequently, AR managers at all levels must understand how the early life cycle of each analyst relationship affects the time required to reach this position — we call this period the time-to-influence (TTI) — and must actively reduce its duration for their influence program to be optimally effective.”
“Forrester uses the term time-to-influence to indicate the period between the first contact with each analyst and the first point that you begin to achieve lasting influence over them. For many AR programs, this period is infinitely long — they never get there. But savvy AR managers take charge and:
· Plan to minimize the time-to-influence. Recognize that the effectiveness of your earn-side AR program depends upon how soon you can influence the analysts who matter. Together with your analyst tiering scheme, assess your analysts, their current relationship phases, and their propensity for deeper yet productive relationships. As with tiering, use the results to drive analyst-specific interaction programs.”
· Set executive expectationsuses the term time-to-influence to indicate the period between the first contact with
each analyst and the first point that you begin to achieve lasting influence over them (see Figure
7).5 For many AR programs, this period is infinitely long — they never get there. But savvy AR
managers take charge and:
· Plan to minimize the time-to-influence. Recognize that the effectiveness of your earn-side
AR program depends upon how soon you can influence the analysts who matter. Together
with your analyst tiering scheme, assess your analysts, their current relationship phases, and
their propensity for deeper yet productive relationships.6 As with tiering, use the results to
drive analyst-specific interaction programs.
· Beware of flighty analysts. If you turn the head of an analyst very early in your relationship,
monitor whether your competitors are achieving the same results. If so, recognize this analyst
as an unreliable champion of your company in the marketplace. You’ll be more productive
if you focus your efforts on analysts whose loyalty, though harder to earn, generates lasting
value.
· Set executive expectati
Tags: analyst groups, analyst relations, analysts, AR, Best Practices, Forrester, Influencer Relations, marketing, Nancy Shapira-Aronovic, Technology Marketing, יחסי ציבור קשרי אנליסטים Posted in Uncategorized | No Comments »
March 21st, 2010
This post is from 2009 but reveals the future of PR which is the Social Media engine which may change and use different tools but will remain the catalyst for the new future of PR. http://mashable.com/2009/06/19/teaching-social-media/#
Paul Bradshaw, senior lecturer of online journalism and magazines at Birmingham City University, said the most basic tools that students should know how to use are Wordpress for blogging and site building, Twitter for live updates, Facebook for posting articles or videos, Delicious for bookmarking, Flickr for photos or videos, and YouTube for video. All of these can be used from the field with a smart phone or laptop.
The biggest problem is that once these students get out of school the game will have changed again. Probably the best tool they can be taught is how to track the evolution of PR and Social Media and be ready to learn something new on a regular basis.
However there is no doubt about the need to have these skills today and tomorrow.
Tags: Facebook, FLickr, Public Relations, social media, Twitter, יחסי ציבור קשרי אנליסטים Posted in Digital PR, Media Trends, Mobile Media, Public Relations, Twitter, blogging, branding, media, online communities, social meda, social media networking | No Comments »
January 11th, 2010
Did you know that you could create your own personalized webpage in Gartner? Whether you are a member or not? As an Analyst Relations Consultant I have my own personalized webpage at www.insidegartner.com which gives me free content, webinars and reports. I recommend you set your own up especially if you are just starting out. It will help you get in the mind of the Gartner gorilla or elephant in the room as they call themselves.
Tags: analyst relations, analysts, Best Practices, Gartner, קשרי אנליסטים Posted in Best Practices Analyst relations, Gartner, analyst relations | 1 Comment »
December 26th, 2009
If you are a B2B marketer and you still dont get why you should be using Social Media–here are some statistics: emarketer forecasts that B2B will be increasing their spend on Social Media by 60%!! in 2010 and that the main uses of Social media are to create Thought Leadership and Generate Sales Leads. Check out 7 predictions for 2010: http://www.emarketer.com/Article.aspx?R=1007416
Tags: B2B Marketing, social media Posted in Uncategorized | 2 Comments »
December 5th, 2009
Although this didnt make the splash that Gartner’s of AMR acquisition did- it signals a move towards more go-to-market tools for clients. I believe that this is a move that makes sense to a lot of marketing people who need real tools to quantify their decisions. Unfortunately it will not be a part of Forrester’s membership so it comes at extra cost.. Some answers to your questions on the acquisition by Forrester: http://www.forrester.com/sofaq
Tags: analyst groups, analyst relations, Forrester, Gartner, Technology Marketing, יחסי ציבור קשרי אנליסטים Posted in Best Practices Analyst relations, Forrester, analyst relations, analysts | No Comments »
November 26th, 2009
95% of our new Public Relations, Analyst Relations and outsourced Marcom clients today are direct referrals from people I know and who I have worked with in the past. We do use Linkedin as our main marketing tool to create and maintain our brand in the marketplace–but in the end of the day–most of my new clients have come to me because someone has given me a personal referral…So keep on learning about and using social networks–but dont forget real relationship building.
Tags: analyst relations, Gelbart Kahana, outsourced Marcom, Technology Marketing, יחסי ציבור קשרי אנליסטים Posted in Uncategorized | No Comments »
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